We have been awarded 100% satisfaction rated by our customers to Independent Warranties Association.
Report a fault
PVCu frames are guaranteed for a period of 10 years.
All Double Glazed units are guaranteed for a period of 5 years including lead work..
Hardware is guaranteed for a period of 5 years. This includes handles, locks, furniture, etc providing the customer has maintained and oiled all parts required as per instructions provided.
Silicone is guaranteed for a period of 18 months.
Composite Doors are guaranteed for a period of 10 years, providing the customer has maintained and oiled all parts required as per Door Care Guide.
(The surface is paint finished and should not be cleaned with unsuitable cleaners)
This Report A Fault form is the best way of reporting any issues you may have. Filled in correctly with job numbers etc will be passed on to the right person and will be recorded on our system.
We have been awarded 100% customer satisfaction from IWA customer survey reports, 5 star review from Google and 9.6/10 from Checkatrade reviews.
Be assured we do our very best to look after every customer of Absolute Window Company with any issue they may have. We can also advise on certain issues, please let us know.